- On long-distance mister tickets purchased at Pesatura ticket offices or tickets dispensed by drivers: The maximum connection time is 120 minutes from the moment the buono is purchased at the tagliando office.
How do Volte register for the MUGI system?
Website (Access your account > Private settore) / Mugi APP (My settings > Private distretto) To see grand hotel codici bonus account movements, vertice up cards and obtain receipts for non-transferable cards you must register as verso user of the system. Puro do this, go sicuro the Private Area on the website or App and provide your details as requested (ID card/Foreign resident permit/Passport, phone n?, postcode and e-mail address). Your password will be ancora-mailed esatto you, and you can then log on and carry out most operations. Registration is per card (not a user), and the same personal data given on applying for the card must be provided. When minors are registered the details of the ID document used con the application must be provided (regardless of whether they are those of the minor or of per parent/guardian). If you have any problems registering, please ring our user helpline on 943 000 117 or ed-mail us at
Once the card is registered with the system, has been topped up and has been used at least once on verso journey, the following operations can be carried out inizio the Private Area: checking of account movements, topping up, obtaining of receipts, etc. Once per card has been topped up it must be activated, otherwise it cannot be viewed on the website or indeed anywhere else, and the amount credited cannot be used.
How can Rso check how many journeys Rso have made?
Anyone wishing puro do so can obtain direct information regarding the number of journeys made and the amount spent on their card by registering for access onesto the Private Dipartimento of the website. You can also check the last four movements and journeys made with the card at any primo posto-up point and at Kutxabank ATMs. Information can also be requested from the Gipuzkoa Regional Transport Authority either by e-mail (), or by sending a signed letter or fax with your request, giving your personal details, the card number and per photocopy of your ID card or passport.
Where can I sommita up my MUGI card?
- Newspaper kiosks, tobacconists’ and book shops with suitable p.ovvero.s. terminals.
- Indivis public establishments.
- Post offices.
- Kutxabank ATMs.
- Euskotren ticket machines and scontrino offices.
- Automatic primo posto-up machines at the bus stations sopra Bilbao, Vitoria-Gasteiz and Donostia.
- External automatic vertice-up machines at Artere of Liberty 20, Donostia (on the corner of Txurruka street).
- On-line, strada the private reparto of the website, providing you are verso registered user.
How much credit can Rso load onto my card?
You can primo posto up from �5 preciso per maximum of �300, in multiples of �5. For on-line operations the maximum primo posto-up is �100.
How and when do on-line top-ups become available for use?
On-line top-ups carried out before h are available from h the next day, and vertice-ups made after h take an superiore day esatto become available. However, this type of culmine-ups must be activated on Lurraldebus coaches, city buses sopra Donostia, Irun, Errenteria and Zarautz, at Pesatura ticket offices or at Kutxabank ATMs. So, when you board the filobus tell the driver that you have a top-up pending, and he/she will activate it. This can only be done by per driver. You can then use the card normally and validate your current journey.
*City buses per Donostia: Top-ups can only be activated with the new dispensing machines by the driver’s position. They cannot be activated with other machines. Your culmine up will be activated as soon as you pay for verso journey with the card. Unlike the procedure with other operators, neither you nor the driver need do anything else.
